Terms of Service

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Acceptance of Terms

By using our services, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are accessing the services on behalf of a minor, you represent that you have the authority to do so.

Upon opting in for messages from Sparkle Access Global Services (SAGS) LLC, you will receive messages by automated text, phone, and email. These communications may include marketing and promotional content and information about how Sparkle Access Global Services (SAGS) LLC can serve your individual care needs, which may involve protected health information (PHI).

You can cancel the SMS service at any time. Simply text "STOP" to opt out of further messaging. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@sagserv.com or (945) 882-9297.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider. Carriers are not liable for delayed or undelivered messages.

Services Provided.

Sparkle Access Global Services (SAGS) LLC offers a variety of affordable services:

- Tax Preparation services (SagsTax)

- Web Design services (alimoDesign.com)

- Educational services ( Food Safety Certifications)

- Entertainment services ( DJ Services with DJSmooth_TM).
- Digital Marketing services (SAGS Marketing System Provider - SEO, Missed-Call Text Back Automation, AI Employee)

Client Responsibilities

Clients agree to:

- Provide accurate and complete information necessary for the provision of services.

- Notify us of any changes in service needs or preferences.

- Respect the rights and dignity of our staff.

Fees and Payment

- Services will be billed according to our published rates, which may be updated from time to time.

- Payments are due as outlined in your service agreement.

- Late payments may incur additional fees.

Cancellation and Rescheduling

- Clients may cancel or reschedule certain services with a minimum of 24 hours notice or as specified on the different service agreements.

- Failure to provide adequate notice may result in cancellation fees.

*Website Hosting Cancellation

1. If transitioning away from all our services including hosting: You get a 30 days window to arrange for another hosting or to rebuild your website elsewhere.
   Note: Our marketing software does not support direct exporting of websites to platforms like WordPress or Wix.

2. If you become an agency owner: If you become an agency owner with our software via our affiliate program with GoHighLevel or another GoHighLevel program, we will transfer your website to your new agency.

3. If you wish to keep your website live but discontinue other services (i.e. You want Hosting Only): If you would like to keep your website live but discontinue other services we offer, we can move you to the basic hosting plan ( Business Hosting 1) for $97/month.

4. If migrating a free website within one year: For any Free Website, if migrating (i.e. moving to another hosting platform) within the first year, a cancelation fee of $1,000 will apply. We will provide you with your website content. Keep in mind you may need to re-build your website in another Customer Management System (CMS).

5. Website Ownership: You own the website and content if hosting with us for 1+ years or you paid a setup fee.
   Note: Our marketing software does not support direct exporting of websites to platforms like WordPress or Wix.

Confidentiality and Privacy

We respect your privacy and confidentiality. All personal information collected will be handled in accordance with our Privacy Policy. For privacy-related inquiries, please refer to our privacy policy: https://sagserv.com/privacy-policy618960.

Limitation of Liability

To the fullest extent permitted by law,
Sparkle Access Global Services (SAGS) LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

Termination

We reserve the right to terminate services for any reason, including but not limited to:

- Non-compliance with these Terms of Service.

- Failure to pay for services.

- Unsafe or inappropriate behavior towards staff.

Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on our website https://sagserv.com/terms-of-service106679, and continued use of our services after any modifications constitutes your acceptance of the new terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Texas / USA. Any disputes arising from these terms shall be resolved in the courts located in
Mesquite, Texas.